CHAPTER XXI

Claims for Compensation and for Refunds of Overcharges

2101 Prevention of claims for compensation
2102 General responsibility of the railway  administration
2103 Liability after termination of transit
2104 Liability in respect of consignments booked at owner's risk rate
2105 Liability in respect of consignments booked to sidings
2106 Adhering to rules and regulations for preventing claims
2107-2108 Thefts and pilferages
2109 Handing over of packages and wagons to foe staff of Railway Protection Force at night
2110 Prevention of loss or damage to consignments at destination stations
2111 Protection of loaded wagons in yard
2112 Protection of goods in transit
2113-2116 Misdespatches and exchanges
2117 Connecting the unconnected consignments in wagon loads
2118 Connecting the unconnected packages
2119 Storage of unconnected packages/consignments
2120 Transfer of unconnected packages to the lost property office
2121 Maintenance of files for unconnected packages/consignments
2122 Register of unconnected packages/wagons
2123 Statement of unconnected packages/consignments on hand
2124 Delay in transit
2125 Prevention of damage by wet
2126- 2137 Prevention of damage by fire
2138 Maintenance of fire fighting, appliances
2139-2142 Rough handling.
2143-2144 Rough handling/shunting weeks
2145 Prohibition against grant of railway receipts before the actual receipt of consignments on railway premises
2146 Forged railway receipts
2147 Register of undelivered goods
2148 Entries in books and documents
2149-2153 Settlement of claims
2154-2156 Missing and damaged goods report
2157 Claims for refund of overcharges
2158 Refund of overcharges due to error in rate, classification, or computation of freight at the time of delivery
2159 Procedure for refund of an overcharge by Station Master
2160 List of refund of overcharges allowed at the  time of delivery
2161-2162 Refund of overcharges by Chief Commercial Superintendent
2163-2164 Overcharges due to error in weight
2165-2166 Overcharges due to error in description of goods or routing of traffic
2167 Overcharges in, connection with amounts twice paid
2168-2169 Pay Order (Refund)
2170-2171 Pay Orders for compensation claims
2172 Payment on pay orders
2173 List of pay orders