INDIAN RAILWAY CODE FOR THE ACCOUNTS DEPARTMENT

||  Index  ||  Chapter 20  ||  Chapter 21  ||  Chapter 22  ||  Chapter 23 ||
||  Chapter 24 ||  Chapter 25  ||  Chapter 26  ||  Chapter 27  ||  Chapter 28  ||  Chapter 29  || 
|| Chapter 30  ||  Chapter 31  ||  Chapter 32  ||  Chapter 33  ||  Chapter 34  ||

Chapter  XXI
Check of Passenger Traffic Earnings

2101. The check in the Accounts Office of earnings from passenger traffic involves the check of :—

(1) Ticket Indents (COM/T. 14 Revised);
(2)

Collected Tickets and Ticket Collector's Reports (COM/T. 8 Revised);

(3)

Local/Through Passenger Classifications of Printed Tickets (COM/P. 15 and 16 Revised);

(4)

Blank Paper Tickets and Local/Through Returns of Blank Paper Tickets Appendix VII/C-CM;

(5)

Excess Fare Tickets (COM/T. 12 Revised) and (COM/T. 13 Revised) ;and Local/Through Excess Fare Returns (COM/R. 19-BSF) ;

(6) Season Tickets;
(7)

Local/Through Government Passenger Traffic; and

(8) Free Passes.

2102. Check of Ticket Indents. —Tickets required by a station are indented for by the Station Master through Ticket Indents (COM/T. 14 Revised). In the case of printed tickets, the realisation of the amount due to the Railway is facilitated by the correct fare being printed on them as any mistake in the amount so printed affects a large number of tickets and is liable to remain undetected for a long time. The Tickets Indents should, therefore, be checked very carefully and test checked by the supervising staff to the extent laid down by the Accounts Officer. When new stations are opened or when fares are revised, the Ticket Indents should be checked in full by the supervising staff. In the case of the new series of tickets supplied to the stations, the particulars should be recorded in the Register of 'New Series' to keep a watch over the accountal of new series in the relevant passenger classification. Steps should also be taken to get the relevant Index Numbers (Para 2109) allotted by the Accounts Office. The Index Numbers should be inti­mated to the station to facilitate accountal of issues under the new series by the concerned stations in the Passengers Classification Returns.

2103. The particulars of the Indents (COM/T. 14 Revised) passed by the Accounts Office, and the tickets supplied to the stations by the Superintendent, Printing and Stationery on each indent should be recorded in a Stock Register to be maintained for the purpose. Each indent received from stations should be checked in respect of (Columns 1 to 10, 12 and 13). The last progressive number received (Col. 8) should be checked with reference to the entries made in the Stock Register from the last indent. The number of Tickets indented for (Column 13) should be checked with the Estimates of tickets a copy of which is submitted by stations to the Accounts Office (Paragraph 219 CM). In cases in which Pilgrim or Poll Tax is leviable, whether in respect of booking or destination stations, it should be seen that the amount of tax is included in the fare. In the case of Indents for printed 'Return' card tickets and other concession tickets, it should be seen that the period available for the return journey is correctly indicated.

2104. Check of collected tickets and Ticket Collector's Reports. —The collected tickets will be received daily from stations along with the Ticket Collector's Report (COM/T. 8 Revised) and should, on receipt, be dealt with as indicated below: —

(1) sort the tickets with the object of removing— 
(a)

Local Excess Fare, Blank Paper and other Paper Tickets to be checked with the monthly returns of Local Excess Fare and Local Blank Paper Tickets. 

(b)

Through Excess Fare, Blank Paper and other Paper Tickets for submission to the Forwarding Railway Accounts Offices for check with the Returns of Through Excess Fare and Through Blank Paper Tickets received from the forwarding stations. 

(c) Free Passes for checks provided in Para 2148. 
 (2)

Pick out, in respect of any two days between the 3rd and 24th of the month to be specified by the Accounts Officer and in respect of all the days from 25th to the 2nd of the following month— 

(a)

highest numbers of collected Local Printed Tickets between pairs of stations for comparison with the Local Passenger Classifications for Printed Tickets. (COM/P. 15 and 16 Revised) vide Paragraph 2121. 

(b)

highest number of collected Through Printed Tickets between pairs of stations for submission to the Forwarding Railway Accounts Offices for check with the Through Passenger Classification received from the forwarding stations (Paragraph 2121) ;

(3)

Compile from the Ticket Collector's Reports such information in regard to missing tickets as the Local traffic authorities may require.—

2105. In addition to the checks enumerated in the previous paragraph, the collected tickets and Ticket Collector's Reports (COM/T. 8 Revised) of a few stations to be selected by the Accounts Officer for both Local and Through traffic should be checked to see that they are submitted by the stations daily and are not accumulated, that no tickets is of expired date or for a station short of the collecting station, that there are no tickets bearing duplicate numbers and that the percentage of missing tickets is not high. It should be seen that the instructions issued by the railway for the issue, dating, punching etc., of tickets have been duly observed. All irregularities (including the high percentage of missing tickets) noticed during the course of the check should be investigated.

Note.The number of stations for the purpose of this check should be Selected in such a manner that all the stations come under check at least once in a year. The collected tickets and Ticket Collector's Reports of the selected stations should be completely checked for 3 days in a month, so as to cover one day in each ten days period.

2106. The collected passenger tickets received in the Accounts Office should be destroyed by being reduced to pulp or cut to pieces in a machine with the exception of those mentioned below which should however be retained according to the requirements of each case—

(i) Tickets bearing the highest numbers for the dates these are to be checked in terms of Para 2121.
(ii)

Tickets in connection with which irregularities involving debits against stations or refunds to public are discovered.

(iii) Tickets required for intensive check in the Accounts Office, vide Para 2105.
(iv)

Tickets required by audit for their check for the reservation of which advance intimation will be given by that  department. (The tickets required by audit will, however, be checked by that Department within one month of the  date of audit requisition indica­ting their requirement).

Particular care should be taken in regard to the custody of these tickets.

2107. Collected tickets, other than Passenger tickets, should be checked, in detail with the returns to which they respectively relate. Thus, Local Luggage etc. Tickets should be checked with the forwarded returns for such traffic sent in by the issuing station. The Through collected luggage etc. tickets should be sent to the forwarding railway Accounts Office for necessary check with the relevant forwarded returns received from the forwarding stations.

Irregularities noticed by the Accounts Office in connection with the issue of these tickets by the station staff, should, apart from taking necessary action in the Accounts Office, be reported to the Divisional Superintendent or the Chief Commercial Superintendent as locally arranged.

2108. Check on non-issued tickets.—The statement of non-issued tickets (COM/T. 18 Revised) received daily from stations separately for Local and Through traffic and for Printed Card and Blank Paper Tickets should be checked with the original tickets accompanying them to see that each entry is supported by the ticket received. It should be seen that the tickets them­selves have been marked 'non-issued' and endorsed over the signature of the Station Master or the Booking Clerk with reasons for cancellation, that they do not show any indication of having been used and that they have been submitted by stations on the day of cancellation. It should be ensured that clerkage charges wherever due have been calculated and shown in the appropriate column. Frequent submission by a station of non-issued tickets for an adjacent or the same station should be viewed with suspicion and investigated by the Travelling Inspector of Station Accounts. The daily statements of non-issued tickets should be compared with the monthly summary of such tickets. (See also Paragraph 2112).

2109. Check of Passenger classification for Printed Tickets (COM/P. 15 and 16 Revised). —. Each series of printed tickets supplied to a station is allotted by the Accounts Office a serial number called "Index Number". The Index Number consists of four digits. The digit in the thousandth place indicates the class of travel in code number. The other three digits in the unit, tenth and hundredth place indicate the serial number allotted to the printed series. A particular Index Number in relation to a particular "Station from" will identify one and only one printed series stocked at that "Station from". No other series at that station, whether Local or Through, should have the same Index Number. The Index Numbers should be allotted continuously in each     class. Roneoed lists showing 'Index Number', 'Station to', 'Rate' and 'Index Number' for each   series of printed tickets stocked at a station should be supplied to that station by the Accounts Office for being pasted to the Daily Trains Cash-cum-Summary Book maintained at the station  and Local/Through Passenger classifications for printed tickets sent to the Accounts Office. The Local/Through Passenger classifications for printed tickets received in the Accounts Office    with the Roneoed lists pasted thereto will be checked in respect of rates for new series supplied to the stations for which 'Index Numbers' have not already been allotted. While checking the rates for such series, new Index Numbers should, also, be allotted and advised to the stations    concerned. When, however, there is a revision of rates, a complete check of rates for all the   affected series should be exercised in the classification for the first month from which the revision  of rates takes effect.

2110. The check on the correctness of commencing numbers with the closing numbers for the previous month, net issue of full fare tickets and computation of amounts for full fare tickets will be done on the computer. This is achieved by marinating information on master file, for   individual series, with regard to previous, months closing number and rate per issue. After the current months' processing is over the current month's closing number is picked up and stored in the information on master file for use during the next month's processing. The check   of concession orders will continue to be done manually.

2111. The number of tickets issued at concession fares and the amount thereof shown in the Passenger classification for printed tickets should be checked by the Accounts Office completely in conjunction with the concession orders received along with the Passenger classification and any corrections found necessary made in the Passenger classification noting them in a register, to be maintained for the purpose at the same time for the issue of the Error Sheet against the station, if necessary, at a later stage.

Note.- Check of Rate sand calculation of fares by head and hand method for printed tickets issued on concession vouchers should be excercised to the extent of 10%.

2112. The credit taken for non-issued tickets should be verified by comparison with the Monthly Summary of non-issued tickets which would have already been checked vide Paragraph 2108. In case, there is a difference between the total number of non-issued tickets shown in the relevant Passenger classification and the number of non issued tickets for the month appearing in the checked Monthly Summary of non-issued tickets the number of non-issued tickets recorded in the Passenger classification should be corrected to accord with the number shown in the checked Monthly Summary of non-issued tickets.

2113. Where tickets are charged at reduced rates on the authority of concession vouchers (Form 'D', Privilege Ticket Order, etc.), it should be seen that the documents in support have been received that they are themselves valid and that fares have been recovered in accordance with Tariff Rules. Where a part amount of a voucher is recoverable in cash from its holder at the time of its exchange with the tickets by the station, and the balance is recoverable from the issuing department, it should be seen that the full amount of the voucher is accounted for in the passenger classification and that the portion of the amount recoverable from the department is billed for.

2114. The check of’ concession orders and other vouchers received in payment of passenger fares should be conducted with reference to the following general points: —

(1)

That the concession order or voucher is issued by the authority competent to issue it.

(2) That it bears the stamp of the office of issue.
(3) That it is exchanged within the available dates.
(4)

That the class and number of tickets issued are noted on the voucher and are not higher than or in excess of those specified in the voucher.

(5)

That, where required, it bears the acknowledgement of the person receiving the concession.

(6) That it is otherwise genuine. 

For this purpose, all officers and heads of recognized Schools/Colleges authorized to issue concession orders or vouchers will send monthly to the Accounts Office statements showing particulars of the vouchers issued by them. These statements should be used to verify the genuineness of the concession orders by comparing a percentage (to be fixed by the Accounts Officer) of the vouchers with the statements.

2115. In the case of Privilege Ticket orders, in addition to the checks enumerated in the previous paragraph, it should be seen that there are no erasures or alterations, that the signature of the holder agrees with the specimen given on the order and that the tickets have been issued in accordance with the rules.

2116. The credit taken in connection with tickets issued in exchange for Rail Travel Coupons should be verified with the original coupons received from the stations in support of such credits. The verification of the genuineness of the coupons received from the stations and the adjustment with the other railways of fares represented by the coupons sold by them should be carried out in accordance with the detailed instructions issued for the purpose by the Accounts Officer.

2117. In cases where the total of concession fare tickets punched on the cards (from the Passenger classification as checked by the Accounts Office) and total of full fare tickets (obtained on the computer by multiplying the number of tickets sold at full fare with the rate) differs from the total fare shown by the station, the relevant items (called 'Incorrect Items') are listed on the computer in the following form and handed over to the Accounts office for check: —

STATEMENT OF INCORRECT ITEMS RELATING TO PRINTED SERIES

Station from Index No. Year Month Rate Commencing Of Number of Issued tickets Closing No. of tickets Total No. Non-tickets
1 2 3 4 5 6 7 8
               

 

Tickets issued at Calculated fares Total station fares Undercharge or overcharge Remarks
Concession  fare Full Fare Full Concession Total
9 10 11 12 13 14 15 16
               

The incorrect items include: —

(a)

Items of undercharge where the total calculated fares are more than the total station fares.

(b)

Items of overcharge where the total calculated fares are less than the total station fares.

(c)

Unmatched items where the monthly issues of a series as reported in the classification do not have corresponding data with regard to previous month's closing number and rate in the master information file.

(d)

Items for which closing number is lower than the commencing number (previous month's closing number).

(e)

Duplicate items where duplicate monthly data for issues has been fed for a particular series.

(f)

Items to be filled where the data of issues for a series has been fed without previoussing the previous month's data for the same series.

The reasons for items appearing in the incorrect statement can be: —•

(i) Punching/coding mistakes.
(ii)

Calculation mistakes committed by the stations .

(ii)

Re-start of the serial number of the series beginning with 00000 after exhausting the previous stock.

(vi)

"Out of series" causing break in continuity of the serial number for a series".

(v)

Non-availability of the master information for newly introduced series.

(vi) Non-processing of previous month's classification before processing the current month's classification

All the entries in the statement of incorrect items will be checked completely in the Accounts Office to locate cases which have appeared due to the reasons mentioned above. This is achieved by the comparison of the entries printed in the incorrect statement with the entries available in the passenger classification returns of the current month or previous months. The check by the Accounts Office will indicate that some items genuinely belong to the categories of undercharge/ overcharge and the other items need further rectification in the form of either error correction or adjustments on account of break in the continuity of series. Such changes will be intimated by the Accounts Office to the Computer Centre. These changes would be further processed by the Computer Centre to print a statement indicating the final statement of undercharges and overcharges. This final statement will form the basis of manual preparation of Error Sheets by the Accounts Office for the undercharges debitable against the stations. In other cases of undercharges of or upto 0.50 paise no debit need be raised against the stations at this stage. Action will, however, be taken in such cases by the Accounts Office as laid down in para 2803. 

2118. The Tickets which have been accounted for as issued 'Out of Order' should be noted in a register to be maintained for the purpose. Subsequent regularization of the 'Out of Order’ tickets should be watched with reference to this register. When 'Out of Order' issues are over­taken, the station will account for lesser number of tickets in the Passenger classifications giving reference to the previous 'Out of Order' accountals. Such items will, again, appear in the statement of Incorrect Cards and will be checked completely by the Accounts Office with reference to the previous 'Out of Order' accountal in the 'Register of Tickets’ issued 'Out of Order'. Necessary remarks regarding regularization of’ Out of Order' issues should, also, be given in this register.

2119. The Machine Section will tabulate, monthly, a statement showing station-wise total fares and concession fares for printed card series in the following form separately for Local and Through Traffic: —

           Month

Station from Total fares Concession fares

 

     

             The total fares shown in this tabulation for each station should be checked with the total amount taken to debit in the Station Balance Sheet under the head "Passenger classification for Printed Tickets" and debit raised against the station where the total is found to be under-cast in the Local/Through Passenger Classifications and less accounted for in the Balance Sheet. 

The tabulations from the computer section will pertain to only those series which have been mechanised. The charges collected on account of other series like Platform Tickets, Reservation Tickets, Reservation-cum-Sleeper tickets etc., and other miscellaneous items like clerkage etc. accounted for through the passenger classification returns should also be taken into account along with individual station fares as printed in the statement to reconcile the debit taken by the station in the balance sheet under the head "PASSENGER CLASSIFICATION FOR PRINTED TICKETS".

2120. The apportionment of earnings for printed tickets relating to through traffic will be made on the computer in proportion to the Kilometres travelled on each Railway. Since the fares of the printed series also include, wherever applicable, elements of Reservations/Sleeper charges like road charges, Accident Compensation Surcharge, etc., the apportionment of the earnings is undertaken after excluding the elements other than the basic fare. Road charges have to be credited to the Railway to which the charges pertain. Inter Railway financial adjustment on account of payment of Pilgrim/Terminal tax will not be made.  The computer center will supply to the Accounts Office a statement showing the results of apportionment 3 days before the close of the following month in the following form: —

Statement showing the result of apportionment of total fares in respect of Through Passenger (Printed Series) Traffic booked from ................... Railway to other Railways for the month of....................

Terminal Railway   Total Fares Apportionment charges
Code No. Name   Rly.   Rly. And so on
   

Rs.

   
         
Grand Total      

From the Computer Statement of apportionment the amount due to each Railway for printed tickets will be entered in a register to be maintained for the purpose. The amount due to each Railway in respect of Blank Paper etc.  Tickets will also, be entered in this Register and the amounts due to the Other Railways on account of Outward Passenger Traffic advised to them telegraphically two days before the close of the following month.

2121. The highest numbers of collected Printed Tickets received from the collecting stations in the case of Local traffic and from the other railways in the case of Through traffic, will be checked with the Local/Through Passenger classifications vide paragraph 2104 (2).

2122. Check of return of Blank Paper Tickets (Appendix VII/CCM). —The check of fares shown in the accounts foils of Blank Paper Tickets accompanying the Local/Through return of Black Paper Tickets should be exercised as under: — 

(i) Upto Rs. 10

One date in a month.

(ii) Above Rs. 10 and upto Rs. 30

Two dates in a month.

(iii) Above Rs. 30 and upto Rs. 50

Three dates in a month.

(iv) Above Rs. 50 and upto Rs. 100  

Ten dates in a month.

(v)  Above Rs. 100

100%.

            The check of continuity of Blank Paper Tickets will, however, be cent per cent. 

2123. The amounts on the individual Blank Paper Tickets should be totaled on comptometer or any other Adding Machine and this total checked with the total amount of the Blank Paper Tickets appearing in the Return of Blank Paper Tickets which should also be obtained, but separately, on the comptometer or other Adding Machine. When both the totals agree, individual Blank Paper Tickets need not be compared with the entries in the Return of Blank Paper Tickets. Where the totals do not agree, individual comparison should be made to locate the discrepancy except where the difference between the two figures is within the limits laid down by the Riy. Board from time to time. The Accounts foils of Blank Paper Tickets falling under the prescribed check should, however, be compared in all respects with the relevant returns.

2124. In the case of other Paper Tickets, the charges should be checked completely with reference to the Tariff Rules etc. on the subject and compared with the amount shown in the Return. Charges for special trains should be checked in accordance with the Tariff Rules on the subject and with the help of the tour programmes supplied by the General Manager and the composition statements sent in by station.

2125. It should be seen that commencing numbers of Blank Paper and other Paper Tickets shown in the Return of Blank Paper Tickets agree with the closing numbers shown in the checked Return for the previous month and that the tickets issued in the month are accounted for indi­vidually in consecutive order in the case of Local traffic and separately for each terminal railway grouped in order of' ‘vias’ in the case of Through traffic and there is no break in the continuity of Machine Numbers. If a Blank Paper Ticket or other Paper Ticket is not accounted for in the return of Blank Paper Tickets, the debit to be raised against the station should be as indicated below: —

(a) BLANK PAPER TICKETS  

Value range of the Book from which the ticket is missing,

Amount of debit to be raised for each missing ticket.

(1) Upto Rs. 10   Rs. 10  
(2) Above Rs. 10 and upto Rs. 30   Rs. 30  
(3) Above Rs. 30 and upto Rs.50   Rs. 50  
(4) Above Rs. 50  

Either Rs. 50 or the II class fare upto the farthest station to which the ticket could be made available in Local booking in the case of Local Blank Paper Tickets and to the farthest junction with another Railway in the case of through traffic whichever is higher.

(b) OTHER PAPER TICKETS
(1) Local Paper Ticket  

Debit should be raised as if the ticket had been issued to the farthest station to which it could be made available in local booking.

(2) Through Paper Ticket

Debit should be raised as if the ticket had been issued to the farthest junction with another Railway.

In order to prevent accummulation of Station outstandings on this account, effective steps should be taken for finalization of the enquiries in regard to the missing tickets which should, inter-alia, include the check of the list of missing tickets (received from other railway) with the collected tickets by the destination railway. It should also be seen generally that no Blank Paper Ticket had been issued to a station for which printed card tickets have been supplied. If any tickets are issued and accounted for except in the regular order of consecutive number, the irregu­larity should be taken up with the station through the Divisional Superintendent/Divisional Traffic Superintendent. It should be seen that both the regular and irregular numbers are shown by the stations in the Return till the irregular numbers are absorbed.

2126. The check of Concession Orders and other Vouchers received in payment of passenger fares and check of credits taken for non-issued tickets and tickets issued in exchange for Rail Travel Coupons should be exercised in the same manner as laid down in the case of Passenger classifications for Printed Tickets vide Paragraphs 2112 to 2116.

2127. The entries of Blank Paper and other Paper Tickets in the Return of Blank Paper Tickets should be compared individually with the collected tickets received from the destination stations in the case of Local Traffic and from the Accounts Office of the collecting railway in the case of Through traffic. In the event of the tickets not having been collected, the reports (COM/ T-7) submitted by the Ticket checking stations of the Blank Paper and other Paper Tickets exami­ned by them separately for Local and Through traffic, should be used to check the issue of tickets as accounted for in the Return of Blank Paper Tickets.

2128. Finally, the totals of each page of the Return of Blank Paper tickets should be compared with the Summary (Appendix VII/D-CM) and the grand total of the Summary in respect of Blank Paper Tickets checked with the total amount arrived at on Comtometer etc. Machine, vide Paragraph 2123.

2129. In the case of through traffic, apportionment of earnings should be made between railway by the forwarding Railway Accounts Office on the following basis and accounts of apportionment rendered to the railways concerned three days before the close of the following month: —

(i)

The total number of tickets by each class and by each via from each station will be taken.

(ii)

In the case of traffic involving two railways only, the forwarding railway's share will be worked out by multiplying the total number of tickets with the rate per ticket attributable to that railway on its distance as per the calculated Fare Table in vogue. The difference between the total amount collected and the share attributable to the forwarding railway, as worked out above, will represent the destination railway's proportion.

(iii)

In the case of traffic involving more than two railways, the forwarding railway's share will be worked out as in (ii) above. The intermediate railway's share should be obtained by taking the total number of tickets and multiplying it by difference between the fare as per calculated Fare Table from originating station to the terminal via on the intermediate railway and the fare from the originating station to the junction via between the originating and the intermediate railways. The difference between the total amount collected and the shares of the forwarding and the intermediate railways as worked out above will represent the share of the destination railway.

2130. Railway Travel Coupon Books. —Detailed rules in regard to the sale of Rail Travel Coupon Books to mercantile firms, touring Government officials, accredited press correspondents etc. by the Headquarters Office or Divisional Offices or by stations authorised to sell them are laid down in Para 271 Of the Indian Railway Commercial Manual. As stated therein, an advice of the sale is sent, monthly, to the Accounts Office in form Appendix II/F-CM. On receipt of the advice in the Accounts Office, the remittance of the amount realized by the sale of Railway Travel Coupon Books should be verified. The particulars of sales should, also, be recorded in a Register to be maintained in Form A.2130 for the purpose of verifying the genuineness of the coupons received from the home railway stations or other Railway's Accounts Offices (Para 2131) in lieu of cash (Paragraph 2116). Separate pages should be allotted in the Register for each Coupon Book. 

Form A-2130

REGISTER OF RAIL TRAVEL COUPONS

Serial No. Coupon Book Date on which sold To whom sold Date of expiry Total No. of Coupons in the Book
Class No.
1 2 3 4 5 6 7
 

 

 

 

 

 

 

 

Coupons exchanged for tickets within the date of availability

Coupons forfeited

 

Month in which exchanged for tickets

Name of Station

No.

8 9 10 11
       

Columns 1 to 7 should be filled in from the return (Form Appendix 11/F-CM) received from Commercial Offices or stations and columns 8 to 10 from coupons received from stations or Accounts Offices of other railways. The coupons remaining unexchanged after the date of expiry recorded in column 6 will be filled up in column 11. 

               2131. Rail Travel Coupons issued by one railway are exchangeable at stations on other railways. The fares represented by the other railways' coupons exchanged for tickets at home railway stations should be debited to the railways concerned. Similarly, in the case of home railway coupons exchanged at other railway stations, the fares will be debited by other railways. Such debits should be checked with the Register of CouponsRail Travel Coupons issued by one railway are exchangeable at stations on other railways. The fares represented by the other railways coupons exchanged for tickets at home railway stations should be debited to the railways concerned. Similarly, in the case of home railway coupons exchanged at other railway stations, the fares will be debited by other railways. Such debits should be checked with the Register of Coupons (A. 2130).

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